Billing Terms & Conditions
These Billing Terms & Conditions explain how payments are handled on Roveli. By placing an order through our website, you agree to the terms outlined below.
Accepted Payment Methods
We currently accept the following payment options:
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Discover
- Diners Club
We may also support secure digital payment methods when available during checkout.
All payments must be completed at the time the order is placed. We do not offer cash payments, bank transfers, or cash on delivery services.
Payment Authorization
When an order is submitted, the selected payment method will be authorized and charged automatically during checkout. By completing a purchase, you confirm that you are legally authorized to use the payment method provided.
If the payment is declined, unavailable, or fails authorization, the order may not be processed.
Currency
All transactions on our website are processed in United States Dollars (USD). If your bank or payment provider operates in another currency, additional conversion or international transaction fees may apply according to your provider’s terms.
Pricing and Product Information
We make every effort to keep pricing and product information accurate and updated. However, errors may occasionally occur. In such cases, Roveli reserves the right to cancel or refuse orders placed with incorrect pricing or product details. If payment has already been made, a full refund will be issued.
Order Confirmation
After placing an order, you will receive an email confirming that your order has been received. This confirmation does not guarantee final acceptance of the order. We reserve the right to limit, decline, or cancel orders when necessary.
Billing Information
Customers are responsible for providing accurate billing information, including billing address, payment details, and contact information. Incorrect or incomplete information may result in delays, verification requests, or cancellation of the order.
Fraud Protection
For security purposes, certain orders may require additional verification before processing. We reserve the right to review and cancel orders that appear suspicious, unauthorized, or potentially fraudulent.
Order Cancellation
Roveli may cancel orders for reasons including but not limited to:
- Failed payment authorization
- Suspected fraudulent activity
- Incorrect pricing or listing errors
- Product unavailability
- Incomplete billing information
If a canceled order has already been charged, the payment will be refunded to the original payment method.
Chargebacks and Payment Disputes
If you experience any issue with your order, we encourage you to contact us first at support@roveli.shop so we can assist you directly. Filing a chargeback without first contacting us may delay the resolution process. We reserve the right to challenge fraudulent or unauthorized chargeback claims.
Payment Security
We use secure payment processing technology designed to protect customer information. Payment details are encrypted and processed using industry-standard security measures to help ensure safe transactions.
Updates to These Terms
We may revise these Billing Terms & Conditions from time to time to reflect operational, legal, or policy updates. Any changes will be posted on this page.
Contact
Phone: +1 501-664-6657
Email: support@roveli.shop
Address:
416 W 7th St
Little Rock, AR 72201
United States
Working Hours:
Monday to Saturday — 10:00 AM to 08:00 PM
Sunday — Closed (GMT-06:00) Central Standard Time (Chicago)